At HiBuySell, we aim to provide a smooth and stress-free shopping experience — from quick delivery to easy returns.
🚚 Delivery Information
1. Processing Time: Orders are usually processed within 1–2 business days after payment confirmation.
2. Shipping Time:
UK Orders: Delivered within 3–7 working days
International Orders: Delivered within 7–14 working days
Note: Delivery times may vary depending on location and product availability.
3. Shipping Charges:
Shipping costs are calculated at checkout based on your location and order weight.
Free shipping may be available on selected items or during promotional periods.
4. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number.
🔁 Return & Refund Policy
1. Return Window: If you're not satisfied with your purchase, you can request a return within 14 days of delivery.
2. Return Conditions:
Items must be unused, in original packaging, and in resellable condition.
Certain items (e.g., personal care, undergarments, custom-made or clearance items) are not returnable unless faulty.
3. Return Process: Email us at info@hibuysell.com with your order number and reason for return. We will guide you through the return process.
4. Refunds:
Refunds are processed within 5–10 business days after we receive and inspect the item.
Refunds are issued to the original payment method.
Shipping fees are non-refundable, unless the product was damaged or incorrect.
5. Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect. Use a trackable method to avoid delays.
Need Help?
📧 Email: info@hibuysell.com 📞 Phone: +44 7988 348154 📍 Address: 9 Bradstone Road, Cheetham Hill, Manchester, M8 8WA, United Kingdom
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